Terms and Conditions

Effective Date: 15-06-2024

Welcome to SalmanWP, operated by TutsVela LTD. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

General Terms

  • Acceptance of Terms: By accessing and using our website, you accept and agree to be bound by these Terms and Conditions and our Privacy Policy.
  • Modifications: We reserve the right to modify these terms at any time. Any changes will be posted on this page, and it is your responsibility to review these terms periodically.

Products and Services

SWP Themes

  • Our themes are digital products delivered instantly upon purchase.
  • Refund Policy: Due to the nature of digital products, all theme sales are final. No refunds will be provided except in cases of technical issues or other valid reasons deemed appropriate by our support staff.

SWP Blocks

  • Our blocks library includes both free and paid options.
  • Refund Policy: We offer a 14-day money-back guarantee for SWP Blocks. If you’re unsatisfied with your purchase, contact us within 14 days for a full refund.

Support Scope

Our goal is to provide clear and comprehensive support for our customers. Below, you’ll find detailed information on the support we offer for both our SWP Blocks and SWP Themes.

Support Availability

  • Hours: Our support team is available 24/7 to assist you with any queries.
  • Channels: You can reach us via email at [email protected] for support-related issues. Free
  • Forms: For Paid users you can submit your tickets from your paid account suport portal. Paid

SWP Blocks Support

We provide support for

  • Connecting to Cloud Library: Assistance with issues related to connecting your website to our cloud library for accessing SWP Blocks.
  • Importing Blocks: Help with any problems encountered while importing blocks into your website.
  • Rendering Issues: Resolving issues where templates or blocks do not display correctly, particularly if you are using the Kadence Theme. This includes style-related problems.

We do not provide support for:

  • Block Customization: We do not assist with the customization of individual blocks. Customization falls under user responsibility.
  • Kadence Blocks Functionality: Issues directly related to the functionality of the Kadence Blocks plugin itself should be directed to Kadence support.

SWP Themes Support

We provide support for

  • Installation and Importing: Guidance on installing and importing SWP Themes onto your website.
  • Rendering Issues: Help with issues where templates or themes do not display correctly if using the Kadence Theme, including style-related problems.
  • Technical Support: General technical support related to the installation and basic usage of our themes.

We do not provide support for:

  • Theme Customization: Customization of themes is not covered by our support. Users are responsible for making custom changes to their themes.
  • Kadence Theme Functionality: Any issues directly related to the functionality of the Kadence Theme should be addressed to Kadence support.

User Responsibilities

  • Account Security: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
  • Prohibited Activities: You agree not to engage in any activity that interferes with or disrupts our website or services, or infringes on the rights of others.

Intellectual Property

  • Ownership: All content on our website, including text, graphics, logos, and software, is the property of SalmanWP (TutsVela LTD) or its content suppliers and is protected by copyright laws.
  • License: You are granted a limited license to access and use our website for personal use. This license does not permit you to reproduce, duplicate, copy, sell, or otherwise exploit any portion of our website without express written permission from us.

Limitation of Liability

  • Disclaimer: Our website and products are provided “as is” without warranties of any kind, either express or implied.
  • Limitation: In no event shall SalmanWP (TutsVela LTD) be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or products.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom, and you agree to submit to the exclusive jurisdiction of the courts located in the United Kingdom for the resolution of any disputes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Company Name: SalmanWP (TutsVela LTD)
  • Address: 98 Bridge Street, Kington HEREFORDSHIRE, HR53DJ, United Kingdom
  • Contact Email: [email protected]